Pioneers in Lead to Revenue Management
Identify, capture, and convert
Increase your conversions and reduce costs in the energy sector, just like that
Contact
Shine the light on your users. Get to know them better.
After searching online or being impacted by your advertising campaign, the user who is interested in changing their utility company will finally decide to contact you.
CAPTURE
Make your lead feel comfortable
The user has many different channels available to request information about which rate plan fits their needs, from telephone and chat to instant messaging or web forms. Using this combined data, we track the digital footprint of the lead (origin, keyword, campaign, etc.)
Qualification
Value-added information helps keep everything under control
Once the data is received, it is integrated into your brand’s database and analyzed (using business rules or AI) to create a profile and assess the lead’s readiness to sign up or relevance to the business.
Prioritization
The ability to connect just-in-time means that you are always there
Depending on the assigned user score, the interaction is automatically routed and connected to the most appropriate available agent in the shortest time possible.
In addition, the lead’s data and digital footprint are shared, allowing the agent to customize their pitch.
CONVERSION
Knowing your lead’s wants and needs is what flips the switch
Once the user is assisted, the agent fills out the contact close information, irrespective of the user signing up for an energy rate plan or not. In the latter case, a lead nurturing strategy would begin.
NUTURING
Capitalize unconverted leads. Make the wind blow in your favor.
Recover unconverted leads with customized actions designed to meet their needs using available lead closure information. This will help them change their minds and convert in the future.
REPORTING
Clear information is what generates perfect results
Integrating all the data will improve the management, attribution and automatic optimization of your tools, CRM, advertising platforms, and social networks irrespective of the source of the leads. By doing this, your Sales and Marketing teams will have everything they need to improve their results.
Convert your objectives into profits
Manage both online and offline leads and optimize the close in your offices.
Integrating lead profile information with your tools enables marketing resource and sales process optimization
Increase lead capture thanks to marketing resource and sales process optimization.
The more channels you offer users, the easier it will be for them to contact you.
Analyze the profile of each lead to carry out personalized actions specific to their needs.
Integrate online and offline analytics to understand your users’ entire customer journey.
A smart business is one that energizes you
Make your business smarter. Get to know your L2RM readiness.
Solutions
Product
Company
Technological innovation applied with the right methodology is what multiplies opportunities.
Choose your sector and discover real scalability with a customised experience.
