Pioneers in Lead to Revenue Management
Identify, capture, and convert
Increase your conversions and reduce costs in the retail sector, just like that
Give your users what they are looking for
After searching online or being impacted by your advertising campaign, the user who is interested in buying your products will finally decide to contact you.
Offer your leads a wide range of options
The user has many different channels available to request information about the product they want, from telephone and chat to instant messaging or web forms. Using this combined data, we track the digital footprint of the lead (origin, keyword, campaign, etc.)
Value-added information ensures successful sales
Once the data is received, it is integrated into your brand’s database and analyzed (using business rules or AI) to create a profile and assess the lead’s readiness to buy or relevance to the business.
Being connected allows you to take it easy
Depending on the assigned user score, the interaction is automatically routed and connected to the most appropriate available agent in the shortest time possible.
In addition, the lead’s data and digital footprint are shared, allowing the agent to customize their pitch.
Knowing what your lead needs is being prepared
Once the user is assisted, the agent fills out the contact close information, irrespective of a purchase or not. In the latter case, a lead nurturing strategy would begin.
Pay attention to unconverted leads. Increase your sales.
Recover unconverted leads with customized actions designed to meet their needs using the available lead closure information. This will help change their minds and convert in the future.
Organized information facilitates scalability
Integrating all the data will improve the management, attribution and automatic optimization of your tools, CRM, advertising platforms, and social networks irrespective of the source of the leads. By doing this, your Sales and Marketing teams will have everything they need to improve their results.
Convert your objectives into profits
Manage both online and offline leads and optimize the close in stores.
Integrating lead profile information with your tools enables marketing resource and sales process optimization
Increase lead capture thanks to marketing resource and sales process optimization.
The more channels you offer users, the easier it will be for them to contact you.
Analyze the profile of each lead to carry out personalized actions specific to their needs.
Integrate online and offline analytics to understand your users’ entire customer journey.
+ 1,500 interactions
30% of sales in physical stores
A smart business is one that sells
Make your business smarter. Get to know your L2RM readiness.
Technological innovation applied with the right methodology is what multiplies opportunities.
Choose your sector and discover real scalability with a customised experience.