Pioneers in Lead to Revenue Management

Identify, capture, and convert

Increase your conversions and reduce your costs in the telecommunications sector, just like that

Contact

Connect with your users. Get to know them better.

After searching online or being impacted by your advertising campaign, the user who is interested in signing up for a bundled (fiber and wireless) rate plan will finally decide to contact you.

Capture

Make your lead feel connected

The user has many different channels available to request information about which product or rate plan meets their needs, from telephone and chat to instant messaging or web forms. Using this combined data, we track the digital footprint of the lead (origin, keyword, campaign, etc.)

Qualification

Value-added information makes for better communication

Once the data is received, it is integrated into your brand’s database and analyzed (using business rules or AI) to create a profile and assess the lead’s readiness purchase or relevance to the business

Automated processes to provide the required support with the right agent

Prioritization

The ability to connect when they need it says everything

Depending on the assigned user score, the interaction is automatically routed and connected to the most appropriate available agent in the shortest time possible.
In addition, the lead’s data and digital footprint are shared, allowing the agent to customize their pitch.

Conversion

Understand the needs of your lead to tell them what they want to hear

Once the user is assisted, the agent fills out the contact close information, irrespective of the user purchasing or not. In the latter case, a lead nurturing strategy would begin.

Convert leads into customers by identifying the most appropriate agent to assist them

NUTURING

Listen to unconverted leads to keep connected

Recover unconverted leads with customized actions designed to meet their needs using the available lead closure information. This will help change their minds and convert in the future.

REPORTING

First-hand information makes everything clearer

Integrating all the data will improve the management, attribution and automatic optimization of your tools, CRM, advertising platforms, and social networks irrespective of the source of the leads. By doing this, your Sales and Marketing teams will have everything they need to improve their results.

Convert your objectives into profits

Manage your leads and optimize the closing process

Manage both online and offline leads and optimize the close in your offices.

Optimize your marketing resources

Integrating lead profile information with your tools enables marketing resource and sales process optimization

Boost lead capture

Increase lead capture thanks to marketing resource and sales process optimization.

Expand your conversion channels

The more channels you offer users, the easier it will be for them to contact you.

Create a unique user experience

Analyze the profile of each lead to carry out personalized actions specific to their needs.

Gain total tracking capability

Integrate online and offline analytics to understand your users’ entire customer journey.

Success Story

High quality conversions thanks to the conversion objective of potential clients and Offline API Conversions

+35% increase in conversion rate compared to regular campaigns

-5% decrease in cost per qualified lead

A smart business is one that connects you

Make your business smarter. Get to know your L2RM readiness.

Choose your industry

Walmeric, Pioneers in Lead to Revenue Management

Technological innovation applied with the right methodology is what multiplies opportunities.

Choose your sector and discover real scalability with a customised experience.