Pioneers in Lead to Revenue Management
Identify, capture, and convert
Increase your conversions and reduce your costs in the telecommunications sector, just like that
Contact
Connect with your users. Get to know them better.
After searching online or being impacted by your advertising campaign, the user who is interested in signing up for a bundled (fiber and wireless) rate plan will finally decide to contact you.
Capture
Make your lead feel connected
The user has many different channels available to request information about which product or rate plan meets their needs, from telephone and chat to instant messaging or web forms. Using this combined data, we track the digital footprint of the lead (origin, keyword, campaign, etc.)
Qualification
Value-added information makes for better communication
Once the data is received, it is integrated into your brand’s database and analyzed (using business rules or AI) to create a profile and assess the lead’s readiness purchase or relevance to the business
Prioritization
The ability to connect when they need it says everything
Depending on the assigned user score, the interaction is automatically routed and connected to the most appropriate available agent in the shortest time possible.
In addition, the lead’s data and digital footprint are shared, allowing the agent to customize their pitch.
Conversion
Understand the needs of your lead to tell them what they want to hear
Once the user is assisted, the agent fills out the contact close information, irrespective of the user purchasing or not. In the latter case, a lead nurturing strategy would begin.
NUTURING
Listen to unconverted leads to keep connected
Recover unconverted leads with customized actions designed to meet their needs using the available lead closure information. This will help change their minds and convert in the future.
REPORTING
First-hand information makes everything clearer
Integrating all the data will improve the management, attribution and automatic optimization of your tools, CRM, advertising platforms, and social networks irrespective of the source of the leads. By doing this, your Sales and Marketing teams will have everything they need to improve their results.
Convert your objectives into profits
Manage both online and offline leads and optimize the close in your offices.
Integrating lead profile information with your tools enables marketing resource and sales process optimization
Increase lead capture thanks to marketing resource and sales process optimization.
The more channels you offer users, the easier it will be for them to contact you.
Analyze the profile of each lead to carry out personalized actions specific to their needs.
Integrate online and offline analytics to understand your users’ entire customer journey.
Success Story
High quality conversions thanks to the conversion objective of potential clients and Offline API Conversions
+35% increase in conversion rate compared to regular campaigns
-5% decrease in cost per qualified lead
A smart business is one that connects you
Make your business smarter. Get to know your L2RM readiness.
Solutions
Product
Company
Technological innovation applied with the right methodology is what multiplies opportunities.
Choose your sector and discover real scalability with a customised experience.
