Pioneers in Lead to Revenue Management
Identify, capture, and convert
Increase your conversions and reduce your costs in the tourism sector, just like that
Help your users to fly high. Get to know their itinerary.
After searching online or being impacted by your advertising campaign, the user who is interested in a cruise or a package tour will finally decide to contact you.
Knowing what your lead wants is the key
The user has many different channels available to request information about various agencies and trips, from telephone and chat to instant messaging or web forms. Using this combined data, we track the digital footprint of the lead (origin, keyword, campaign, etc.)
Value-added information makes for a perfect trip
Once the data is received, it is integrated into your brand’s database and analyzed (using business rules or AI) to create a profile and assess the lead’s readiness to purchase or relevance to the business.
The ability to connect where they need it guarantees that your lead will come full circle.
Depending on the assigned user score, the interaction is automatically routed and connected to the most appropriate available agent in the shortest time possible.
In addition, the lead’s data and digital footprint are shared, allowing the agent to customize their pitch.
Knowing what your lead needs is to accompany them on their journey
Once the user is assisted, the agent fills out the contact close information, irrespective of the user purchasing a trip or not. In the latter case, a lead nurturing strategy would begin.
Travel with your unconverted lead. Take them where they want to be.
Recover unconverted leads with customized actions designed to meet their needs using the available lead closure information. This will help change their minds and convert in the future.
Seamless information enables you to go wherever you want to go
Integrating all the data will improve the management, attribution and automatic optimization of your tools, CRM, advertising platforms, and social networks irrespective of the source of the leads. By doing this, your Sales and Marketing teams will have everything they need to improve their results.
Convert your objectives into profits
Manage both online and offline leads and optimize the close in the travel agency.
Integrating lead profile information with your tools enables marketing resource and sales process optimization.
Increase lead capture thanks to marketing resource and sales process optimization.
The more channels you offer users, the easier it will be for them to contact you.
Analyze the profile of each lead to carry out personalized actions specific to their needs.
Integrate online and offline analytics to understand your users’ entire customer journey.
A smart business is one that helps you
Make your business smarter. Get to know your L2RM readiness.
Technological innovation applied with the right methodology is what multiplies opportunities.
Choose your sector and discover real scalability with a customised experience.