Javier Alonso – Mapfre
Director corporativo Marketing Digital de Grupo MAPFRE
“La gestión y control de las llamadas es clave en nuestras campañas digitales. Walmeric ha transformado nuestros canales de ventas en Contact Centers digitales.”
When data of a personal nature has to be provided to use or request a service, users guarantee that such data is truthful, accurate, authentic and current. Users are obliged to keep data up to date to ensure they reflect reality at all times.
The user may contact Walmeric using the form provided for this purpose on the Website. To do so, the user must provide Walmeric with information about his or her enquiry, their name and surname, geographic area from which the enquiry is made, email and phone number, as well as identification of their company and number of employees.
Through this form a user may request a trial of the services provided by Walmeric in Walmeric’s website, for which the user will have to provide his or her proof of identity and contact details.
Through this form a user of the Website may become a distributor of Walmeric products, for which he or she will have to provide his or her proof of identity and the one of his or her company , as well as contact information.
The User may ask to download free content such as ebooks. The data shall be processed for the purpose of handling and managing the request. Given that this content is free and its purpose is to publicise Walmeric’s products and services, based on our legitimate interest, we may send you information by email on the products and services provided by Walmeric, unless you indicate the opposite by clicking here or sending an email to firstname.lastname@example.org.
Users may, if they wish, submit their identification and email address in order to receive periodic information on marketing and Walmeric content, as well as other information we publish on our Blog.
The user may present his or her application for vacancies to be part of Walmeric’s team. The data transmitted will be processed to handle his or her job application, and manage his or her participation within Walmeric’s present and future selection processes.
A registered user may make comments on Walmeric’s blog. In this case, the user data will be processed for the purpose of handling the publication of comments and opinions on Walmeric’s blog.
The Website has technology available to install files known as cookies on the equipment used to access and navigate on the Website. Most of cookies may be blocked or disabled at any time using the configuration options on the browser. For more information, see our cookies policy.
A customer is understood to be a natural person or legal entity who purchases Walmeric’s products or services. In this case, Walmeric may send this person advertising for its services, such as news and information, offers related to the products or services bought or similar. The legal basis for processing such data is Walmeric’s legitimate interest in maintaining the commercial relationship with the customer. If you do not want us to send you this information, you can object at the time of entering into a contract with Walmeric, or at any time by writing to email@example.com.
If users expressly authorise it, Walmeric may send advertising about products or services, such as, for example, news and information on the products or services offered. Users may revoke this consent whenever they wish by emailing firstname.lastname@example.org or through any other means designed for this purpose that has been included in the communications submitted. The legal basis for the processing of data of this kind is based on the user’s consent.
The data will be stored for the period for which a user remains registered in our systems to receive advertising, or 24 months from the last time of a user interaction with Walmeric.
Users may revoke consent to the processing of their data, and exercise their rights of access, rectification, deletion, portability, objection and restriction of the treatment at any time, notifying Walmeric of this by emailing email@example.com, or indicating this wish to the postal address indicated above, specifying as a reference “Data Protection”. In both cases, the notification must be accompanied by any official document to prove identity, to prevent access to the data by third parties. Eventually,a user may communicate any modification or request cancellation in writing to any of the addresses provided.
A User may present a claim before the supervisory authority at any time.