Artificial intelligence & Machine Learning
Webi, AI Bot
Boost the potential of your sales channels by adding a bot to your sales force.
Why do I want a chatbot and callbot?
-
- To offer an assisted sales channel and 24/7 service
- To optimize the management of your leads
- To reduce lead waiting time
- To qualify leads before transferring them to a sales agent
- To collect 360º tracking of your leads
- Cross-selling and up-selling in an automated way
- To evaluate your customer satisfaction
- To optimize sales and marketing resources
- 100% automated and customizable channel
A dialogue almost human
Decide how you want your bot to speak. Due to natural language processing (NLP), your AI can evolve from a response model based on rules to a probabilistic model where bots interpret human language to better comprehend what users need.
Bot training
Our powerful algorithms train AI how to obtain information from each interaction and conversation with your clients, in order to continuously optimize user experience.
CONVERSATIONAL LABELING
Detect keywords during conversations with your leads. Machine Learning algorithms analyze the context and value of each conversation. Apply this potential to your sales channel in order to:
Predict leads behaviour and conversion
Detect sales opportunities
Automate processes
Identify critical situations
